Contact me

Book your spot using my online booking system.
I’m also happy to answer your questions via email (drcarrtcm@gmail.com) or you can call or text 604-783-2846.

acupuncture tcm clinic vancouver treatment room
TCM acupuncture clinic vancouver

Location & Hours

#410-943 West Broadway
Vancouver, BC, V5Z 4E1

Tuesdays 1:00―6:00 p.m.
Wednesdays 9:00 a.m.―6:00 p.m.
Thursdays 9:00 a.m.―6:00 p.m.
Saturdays 9:00 a.m.―4:00 p.m. (note that the building locks at 3 p.m., so please don’t be late if you book my last appointment)

There is pay parking underground with elevator access to the clinic (except for Saturdays). Access to this parking is from Laurel Street, via the alley between West Broadway and West 8th Avenue (because of subway construction along Broadway, Laurel Street is accessible only via 8th Avenue).  Note that this parking is available 7 a.m.-6:30 p.m. Monday-Friday (gate locks, so don’t get stuck!). There are several other pay parking lots and metered (time specific) parking all around. 

I hope you enjoy the space I have created and the convenience of online booking and billing. 

Booking Online

With your online account you will be able to schedule appointments, cancel upcoming appointments, and view your appointment history.

If you have any questions, concerns, or need to book or change an appointment you cannot access on the website (last minute bookings or cancellations must go through me):

Email: drcarrtcm@gmail.com
Text: 604-783-2846

Billing options

If you have Pacific Blue Cross, Sun Life, or one of the insurers listed on Telus eClaims (e.g. Canada Life, Manulife), Sunlife, or Provider Connect (e.g. Green Shield or Empire Life) direct billing, I will put those payments through directly so you don’t have to. You’ll need to fill out a consent form for me to do so, but once that’s done, you simply have to give me your information with your insurer and I will take care of the rest. Note that I will ask to keep your credit card on file in case the insurance doesn’t go through, but I will let you know if that happens.

Offered through TELUS Health eClaims:
  • Beneva
  • BPA
  • Canada Life (includes Great West Life and London Life)

  • Canadian Construction Workers Union
  • Chambers of Commerce Group Insurance Plan
  • CINUP
  • Claim Secure
  • Cowan
  • Coughlin
  • D.A. Townley
  • Desjardins Insurance
  • First Canadian
  • GMS Carrier
  • GroupHEALTH
  • GroupSource
  • Industrial Alliance Financial Group
  • Johnson
  • Johnston Group
  • LiUNA Local 
  • Local 183 (Labourers’ International Union)
  • Local 506 (Labourers’ International Union) 
  • Manion
  • Manulife
  • Maximum Benefit
  • People Corporation
  • RWAM Insurance Administrators

If you have been in a motor vehicle accident (MVA) and you have an open ICBC case, you may also have coverage ($111 for initial and $94 for follow up acupuncture) for up to 12 sessions. You will need to cover the billing balance, but speak to Dr. Carr regarding this billing option.

wait room acupuncture clinic tcm
tcm acupuncture clinic vancouver

Your comfort and safety first!

While there is talk about whether the COVID-19 pandemic is fully over or not, this coronavirus is not completely gone and cold and flu season has hit. At the same time, I get it, there’s fatigue over all the restrictions and constant talk about this virus. My goal is to make sure you feel safe and comfortable. Feel free to contact me if you have questions or concerns.

Plenty of space in the wait room and you may even like to enjoy the fresh air and chance to wait outside on my balcony on a nice day. I’m also the only practitioner in my clinic at this time.

For information about COVID procedures and policies, click here.

Getting Social

I’d love to connect with you via social media as well. You can find me at the following locations:

facebooklogoFacebook: Here I post articles, blogs, pictures, and all kinds of stuff I find about health and interesting things in general. Dr.Melissa Carr

twitter_logo Twitter: If you prefer Twitter to Facebook, I post all my Facebook updates to Twitter as well. @TCMelissa

 Instagram: I’m not into selfies, but I do find the beauty and interest in little things like my dogs, nature, food, and Vancouver. acumelissa

 YouTube: Tired of reading so much? Follow my YouTube feed instead. tcmelissa73

 LinkedIn: You know, like an online resume. drmelissacarrtcm